1. How do I make a quote or place an order from you?
Simply add any products you like and add to our shopping cart,
check it out and we would provide a quote to you by email.
Once you accept the quote, we will send you shipping cost
quote and invoice information with payment instruction.
2. What forms of payment do you accept?
We currently accept Bank Wire Transfer, Credit Card(Visa, Master and American Express) and Paypal. However, you will be requested to pay extra 3.5% service charge if you insist on paying by Credit Card or Paypal
3. How much is shipping cost?
Shipping cost varies from location. In addition to this, if
you require individual package on each product, the cost will
also be varied. Please ask for details when you place an
order.
4. What is your privacy policy?
Please visit our
Privacy statement.
5. Do you ship internationally?
We ship worldwide. We can arrange for shipping and give you a
competitive freight quote via insured air freight with
carriers such as DHL, UPS, and others. Since we have office
in China, we can also provide you faster
shipping service to you if shipment is to Asia.
6. What is your return policy?
All products we sell are top quality and covered under limited
warranty, either by the manufacturer or by the distributor. If
you require assistance about warranty, please contact us at
info@eseesky.com
7. Do you have a mininum quantity I need to purchase or can
I buy only one unit?
There is no mininum quantity you need to purchase. However,
more you buy, more you save.
8. You said you provide customized products. What is it?
You can order customized products from us as promotional
products. For example, we can put your company logo, text on a
USB Flash Drive. Simply send us all information and we will make a
sample to you. In most cases, we will make a picture of sample
and email to you.
9. How long does it take to receive your shippment after I
pay?
Products will ship within 2 business days of receipt of
payment. Usually, it will take up to 5 business days to
receive, depending on your method of shippment and location.
For worldwide shipments, it may take a little longer, usually
7-10 days.
10. Where can I provide feedback to your products?
Your feedback and comments are valuable. Please send it to
info@eseesky.com.
